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Services Overview
You want to take full advantage of the latest technological advances, but do not wish to fund, recruit, train or manage additional IT resources. Why not outsource the task? We have a range of flexible solutions designed to suit most companies. Imagine having a variety of first class technical skills, but not adding them to your pro-forma statements.
Information technology is changing at such a rapid pace that it becomes a mission just to remain current with the latest technologies – let alone the task of migration or upgrading your systems and infrastructure.
By building a business based on long-term relationships with satisfied clients, we simultaneously build the Key Success Factors for both organizations. The longer the relationship stands, the more we understand our clients’ compute environments and business needs and can therefore excel their business model.
Katmai Technologies is a leading provider of IT Solutions dedicated to serving businesses in Silicon Valley. Our services address every stage of the IT lifecycle, from consultancy through systems design and development, deployment and integration, to application support. Its core services are underpinned by analysis, design, deployment, support, and project management.
Whether you need to design, deploy, or maintain systems, we can help provide the focus on the solution you require.
We build user-centric, mission-critical solutions that directly address your business objectives:
- Revenues generation
- Improving efficiencies
- Reducing costs
- Widening IT capabilities
We recognize the need for a support solution that focuses on three main issues:
- Align business strategies and IT objectives
- Increase productivity by reducing downtime
- Maximize computing infrastructure productivity
Our Approach to Services:
Our services are covered in the following three approaches
- Onsite Support Contract
The annual support contract is a yearly, on-site support contract; however, we are also capable of producing monthly contracts, based on your needs. We will design, build, and manage your IT department to best meet your needs and objectives.
Charges are based on the number of CPUs the agreement covers.
- On-Demand Service
The contract does not require on-site presence. Services are requested from the company, and Katmai’s response time typically ranges from one to four hours, depending on the circumstance.
Katmai’s on-demand service plan provides clients a flexible, cost-efficient choice of the support level to match their IT needs. This plan is the most cost effective approach to meet an immediate business need or important project that your IT staff may not have the time to deal with.
- Project Management
The Katmai Project Management Team consists of a group of experienced project managers, whose primary function is to plan, coordinate, and guide customer projects. The project team manages the coordination of the all parties involved in the project. Our technical team normally carries out the implementation phase also.
We place a great value on our clients’ projects being conducted in a problem- and delay-free environment. Katmai endeavors to guide clients toward the use of established best practices. Potential risk to the success of the project (technical, organizational, skill) is addressed as early as possible to counteract these effects. In doing so, Katmai helps guarantee that projects are carried out efficiently, within the time allotted, and with the highest quality solutions.
Areas we can help in include:
- IT strategy formulation
- IT feasibility studies
- IT audits
- System implementation
- Server design and support
- Database development
All service solutions can be scaled to fit client-specific IT strategy and requirements.
It has always been our goal to provide a level of service you would expect from an in-house IT department; offering not only a speedy response when things go wrong, but also professional assistance with ongoing planning and strategy.
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