My team can't access the space I created

Be sure you invite users to new spaces to grant them access

By default, when you create a space, only you have access to it. Once you have set up the space the way you want it, you need to add users. 

Adding existing registered users to a space

  • Go to the Katmai homepage and log in to your dashboard.
  • Click the ellipsis icon (···) next to the name of the space you’d like to add users to.
  • Select “Access.”
  • On the right side of your screen and in the search bar drop down, you’ll see the names of people who already have access.
  • On the left side of the screen, you can add existing users to this space by typing their names in the search bar. 

If you haven't yet added people to your organization, or if you need to add new users are aren't sure how to invite them, follow these instructions